Business IT Support Services

business IT

noun

  1. Business IT services are where a business offloads IT operations to a specialist IT provider, allowing them to focus on their core business activities while ensuring their IT infrastructure is optimised, secure, and up-to-date. This includes network management, software and hardware maintenance, cybersecurity protection, data backup and recovery, cloud services, and helpdesk support.

  2. Services are delivered under a subscription-based model, where the client pays a regular fee for ongoing support and maintenance, allowing for predictable IT costs. Providers of managed IT services use a proactive approach, employing advanced monitoring and management tools to identify and resolve issues before they disrupt business operations.

Managed IT Support for Businesses

  • Service Desk

    Cost effective technical support for any issue your company may have.

    Our prepaid technical support hours will save your business time and money.

  • Fixed Rate Services

    Our support services are predictable and priced at a fixed fee making it easier to plan ahead and avoid unpredictable expenses.

  • Reliable Backup

    We've got your back with reliable backup systems that keep your data safe and a game plan ready for any kind of emergency.

  • Security Audit

    Use our security audit to check your defenses and gather advice on your risks and how to mitigate it.

Happy customers looking at a computer

Created for businesses

Our managed services are designed to support the individuals in your business to help them do what they do best.

We take the time to understand each individual, the role they have and the technology they use every day, and design a smooth, stress-free IT support solution that is right for your needs. This means:

  • Increased productivity

  • Peace of mind

  • Fast, cost-effective resolutions

  • Lower, more predictable costs

Busy office with staff talking

Our approach

Our approach to your needs combines both comprehensive monitoring and reporting with regular engagement.

We provide monthly reporting along with regular meetings to ensure your technology is helping your business to function at its best and to discuss any issues.

Essentials

$35 per month

Ideal for small business with low volumes and non-critical functionality

  • 24/7 monitoring
  • Custom scripts
  • Health report
  • Software inventory
  • Anti-virus update
  • System restore point
  • Delete temp files & internet history
  • Defrag & chkdsk
  • Full system scan
  • Sign me up

Standard

$46 per month

Ideal for small business with low volumes and non-critical functionality

  • Everything in Essentials plus:
  • Backup 100GB per device
  • Backup & recovery portal
  • Sign me up

Premium

$64 per month

Ideal for small business with low volumes and non-critical functionality

  • Everything in Standard plus:
  • Backup 150GB per device
  • Active back for Google Workspace / Microsoft Workspace
  • Synology Cloud Drive
  • Sign me up

  • Incredibly helpful, very polite and amazing for money. Will always use in the future.

    Dan W

  • Alex is amazing and knows his stuff. Highly recommended and his network cabling is brilliant.

    PeteGeek

  • Definitely the best IT tech would recommend Alex to anyone needing help with computer services.✅✅✅

    Taije B

  • I highly recommend this business. Alex was extremely knowledgeable every step of the way. He is professional, reliable and available on short notice to answer your calls, text and emails.

    Rodrigo L